Is
it really possible to
replace an office PBX with this service?
Yes, most smart phones today are good enough to replace desktop phones.
All of the PBX features are the same as an office PBX but instead of a
large handset attached to an office network it uses a wireless mobile
connection using GSM, WiFi or 3G. With auto routing and diverts, single number reach it is easy to run a business using a mobile PBX service.
How
does network selection /
handoff work?
The
phone can be configured to
favour GSM or Voip2Air. When either one isn't available the other will
take over automatically. So if there is no GSM or 3/4G at your house
but you have WiFi, the phone will use that for calls. The priority can
be set for minimum cost.
What
is the mobile voip call
quality like?
Voip2Air
has designed the mobile
voip infrastructure specifically to maximise call quality. This
includes using uncompressed voice, a low latency network, high quality
Cisco network components and constant monitoring. You can always try it
before you buy using our free trial to satisfy yourself. In our experience WiFi and GSM are best in terms of quality.
How
much does it cost?
Pricing
is based on a cost per
person per month this includes all features and technical support. Call
charges are billed separately. There are no other costs.
Which
phones does it work
with?
Voip2Air
currently supports all
Windows Mobile 6 onwards devices (e.g. HTC, ASUS, HP, Samsung) all Nokia E
series and some N
series phones, Android phones and iPhone. In most
circumstances any SIP client on a mobile is
supported.
How
does provisioning work?
First
the phone needs a SIP
configuration which we email to your you. There are some instructions on our web site for all types of supported phone or our technical
support team can talk you through this. Secondly the phone needs to
register using a wireless network. When registered you are ready to
make and take calls. The whole process takes 2-3 minutes per phone.
How
am I billed for the
service?
Billing
is done every month the fee
is billed in advance, the calls are paid using a prepaid credit. We can also provide a post pay billing arrangement based on credit status as well. All calls are accessible via the on line
portal.
What
levels of failover and
resilience are there?
There
is no single point of failure
in terms of data centre, softswitch servers, internet pipe, PSTN
trunks, network components. If there was a problem with your 3G or
broadband circuit we can route to your mobile phone using the GSM
network. We can even route calls to a SIP hand set or PC softphone if
you mobile develops a fault.